Privacy Policy
Effective date: 3 May 2025
This Privacy Policy explains how Con-Ex.io Schweiz GmbH collects, processes, and protects your personal data when you use our website and services. We comply with applicable data protection laws, including the UK GDPR, EU GDPR, and the Swiss Federal Act on Data Protection (revDSG). Our commitment to privacy and security is aligned with the expectations of financial institutions, regulators, and technology partners.
1. Who We Are
We are a Swiss-based provider of secure, API-driven connectivity for banks and real-time payment infrastructure. Our website and services are designed for regulated institutions across Switzerland and Europe.
Data Controller:
Con-Ex.io Schweiz GmbH
Via Redondello 24
CH – 6982 Agno, Switzerland
Email:
2. What Personal Data We Collect
We may collect personal data necessary for technical performance, analytics, and compliance:
- IP address, device and browser information
- Pages visited and session duration
- Cookie preferences and consent logs
- Submitted contact forms (if applicable)
3. Cookies and Tracking
We use cookies and tracking tools to improve user experience and monitor website performance. These include:
- Google Analytics 4 – for anonymised visitor tracking and usage statistics
- Google Search Console – for technical performance and indexing analysis
- Cookiebot by Usercentrics – for cookie consent management and GDPR/CCPA compliance
- Beautiful Cookie Banner – for presenting a customisable cookie banner
You can adjust or withdraw your cookie consent at any time using the settings available on the site.
4. Legal Basis for Processing
We rely on the following legal bases to process your personal data:
- Consent – for analytics and non-essential cookies
- Legitimate interest – to maintain functionality and improve our services
- Legal obligation – to comply with data protection and financial regulations
5. International Data Transfers
Some tools (e.g. Google Analytics) may process data outside of Switzerland, the UK or the EU. We ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) are in place where required.
6. Data Retention
We retain anonymised analytics data for up to 14 months. Cookie consent logs and technical logs are retained in line with legal requirements.
7. Your Rights
You have the following rights under data protection law:
- Access and receive a copy of your personal data
- Rectify incorrect or outdated data
- Withdraw consent (e.g. for cookies)
- Request deletion or restriction of processing
- File a complaint with a data protection authority (e.g. FDPIC, ICO)
To exercise your rights, contact us at .
8. Data Security
We use HTTPS encryption, secure server infrastructure, and access controls to protect your data from loss, misuse, or unauthorised access.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect legal, technical, or operational changes. The latest version will always be available on this page.
Contact
For privacy-related enquiries, please contact: